Choosing the right therapist is about finding someone you feel comfortable with and who has the expertise to address your specific concerns. At Creating Connection, we’ll match you with a therapist based on your needs, whether you’re seeking support for anxiety, depression, trauma, or relationship challenges. Our team is experienced in helping clients across Ontario, so whether you’re meeting virtually or in-person in Timmins, we’re here to help you find the best fit.

Our therapists offer a free 15-20 min telephone consultation so you can get a feel of what it would be like to meet with your therapist before getting started.

Booking an initial consultation is simple. You can use our online booking system or call us directly to schedule it. Contact us today to take the first step toward personalized support.

Your initial consultation is an opportunity to discuss your concerns and goals with your therapist. During this free phone consultation, they’ll ask questions to understand your situation and explain how therapy can help. Whether you meet virtually or in-person, this session is about creating a safe space to explore what support looks like for you.

We provide in-person therapy services at our Timmins location and virtual therapy to individuals, couples, and families across Ontario. Our virtual services make it easy to access support from anywhere in the province, including Toronto, Ottawa, Hamilton, Mississauga, North Bay, Sudbury, Thunder Bay, and others.

Yes! All therapists now offer direct billing to insurance companies on your behalf through Telus eclaims. However, not all insurance companies allow for direct billing. If we are not able to direct bill, clients are expected to make payment for their services at each appointment via debit, credit or etransfer. If you have insurance coverage for Social Work or Psyhotherapy, you can submit your invoice to get reimbursed.

At Creating Connection, we understand that therapy is a significant investment in your well-being. We strive to offer competitive rates for both our in-person services in Timmins and our virtual therapy sessions available across Ontario. For detailed information on our current fees, please contact us directly.

Please note that therapy costs may be covered by private insurance plans. We recommend checking with your insurance provider to understand your coverage options. 

We support a wide range of mental health challenges, including anxiety, stress, depression, trauma, self-esteem, and life transitions. Our therapists are trained to provide evidence-based approaches tailored to your unique needs, whether online or in-person.

Yes, we specialize in trauma-focused therapy to help individuals process and heal from traumatic experiences. This service is available both virtually across Ontario and in-person in Timmins.

Absolutely. Our therapists can guide you in managing stress, improving work-life balance, and building resilience to prevent burnout. These services are offered virtually and in-person.

Yes, we offer couples therapy to help partners improve communication, rebuild trust, and strengthen their relationship. This service is available both virtually across Ontario and in-person at our Timmins office.

Yes, we provide family therapy to address challenges such as communication breakdowns, conflicts, and transitions. We support families in creating stronger, healthier relationships, whether they meet with us virtually or in-person.

Couples counselling can benefit anyone in a relationship, whether you’re dating, engaged, married, or long-term partners. It’s particularly helpful for those experiencing communication challenges, trust issues, frequent conflicts, or emotional disconnection. Even if your relationship feels strong, counselling can provide tools to deepen your connection and navigate life transitions together.

Yes, we specialize in working with children and teens to address concerns such as anxiety, school stress, bullying, and family changes. Virtual therapy is available for teens across Ontario, and in-person services are offered in Timmins.

Therapy provides teens with a safe, non-judgmental space to express their feelings, build confidence, and develop healthy coping strategies. We use approaches tailored to their age and unique needs.

Virtual therapy allows you to connect with a licensed therapist from the comfort of your home via a secure video platform. It’s a convenient, effective option for individuals, couples, and families across Ontario.

Yes, research shows that virtual therapy can be just as effective as in-person sessions for many mental health concerns. Our therapists use the same evidence-based approaches to ensure high-quality care.

All you need is a reliable internet connection, a private space, and a device with a camera and microphone. We’ll provide you with clear instructions before your first session.